Privacy

Policy

Your privacy is important, and the following policy document outlines Electronic Security Technologies’ (EST) approach to the use and management of personal information provided to or collected by our company.

Collection of personal information

At all times EST endeavours to only collect the information we need for the particular function or activity we are carrying out.

The main way we collect personal information about you is when you give it to us. For example, we collect identifying information when you:

  • contact us to request a quote for a new scope of works; or
  • contact us to log a service request; or
  • apply for a job vacancy at EST.

In some circumstances EST may be provided with personal information about you from a third party. EST uses such information with the consent of the individual.

Website use

The EST website www.esecuritytech.com.au is hosted in Australia. As with many websites, we collect information that your browser sends whenever you visit our site. Known as Log Data it may include information such as your computer’s Internet Protocol (“IP”) address, browser type, browser version, the pages within our site that you visit, the time and date of your visit, the time spent on our pages and other statistics.

In order to improve your experience on our website we may use “cookies” which are an industry standard and most major sites use them. You may refuse the use of cookies by selecting the appropriate settings on your browser; please note if you do this you may not be able to use the full functionality of this site.

In addition, we may use third party services such as Google Analytics that collect, monitor and analyse this. We use reports provided by Google Analytics to help us understand website traffic and webpage usage. By using this website, you consent to the processing of data about you by Google in the manner described in Google’s Privacy Policy and for the purposes set out above. You can opt out of Google Analytics if you disable or refuse the cookie, disable JavaScript, or use the opt-out service provided by Google.

Social networking sites

EST uses social networking sites such as Facebook and LinkedIn to communicate with the public about what we do. When you communicate with us using one of these sites, we may collect your personal information, but we only use it to help us communicate with you. The relevant social networking site will also handle your personal information for its own purposes. These sites have their own privacy policies which you can access via their websites.

Quality of personal information

To ensure that the personal information we collect is accurate, valid and complete we:

  • record information in a consistent format; and
  • promptly add new or updated personal information to existing records; and
  • periodically review our contact lists for accuracy.

A person may seek to update their personal information (or that of a related entity) held by EST by contacting us at any time. You have the right to check what personal information EST holds about you. EST may require you to verify your identity and specify what information you require.

Storage and security of personal information

EST staff will respect the confidentiality or personal information and the privacy of individuals. EST has methods and systems in place to protect the personal information we hold from misuse, loss, unauthorised access, modification, interference or disclosure. This includes:

  • User access levels and activity reporting in our primary software application
  • Two-factor authentication access to back-end software
  • End user verification processes for all service requests including voice codes and third-party verification
  • Destruction of personal information in a secure manner when we no longer need it.

While we strive to use commercially acceptable methods to protect your personal information, we cannot guarantee its absolute security.

Validity

We reserve the right to update or change our Privacy Policy at any time and we encourage you to check this Privacy Policy periodically. Your continued use of our services after we post any modification to the Privacy Policy on this page will constitute your acknowledgement of the modifications and your consent to abide and be bound by the modified policy.

How to contact us

You can contact an EST representative here.

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Call: 1300 300 070
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